A Case Study In
Web Development
Introduction
What’s the secret to My AlpStory’s success in the clean beauty and eco-living product market? Healthy habits.
My AlpStory beauty products harness the power of organic Alpine botanicals that deliver custom solutions for your skin’s unique needs. Made fresh in order to deliver maximum results without a single drop of any harmful ingredients. They are committed to bringing safe and effective organic skincare to their customers, without sacrificing on results.
Project and Objectives
After sourcing her own wellbeing, Astrid Androsch saw a wider need in the local community and thus, My AlpStory was born. That same personal connection has guided My AlpStory to their strong customer focus. They wanted to build brand trust and change the way each individual customer sees the online experience, with a large focus on categories and in-depth screening of ingredients. For this reason, they narrowed in on UX improvements and functionality and overall scalability and security of the platform.
Client Lead
Astrid Androsch
Industry
My AlpStory
SKUs
10
Out Origin’s Role
Full UX/UI Strategy & Redesign Plus Integration of Partner Apps
Platform
BigCommerce was chosen as a platform that is both agile and can scale. It’s cost effective without trapping clients in legacy technology that is expensive to update. The brand needed to be able to update and pivot quickly, so as an agency and platform solution Out Origin and BigCommerce needed to be able to respond accordingly. The platform allows My AlpStory to take control of the day-to-day of their business with the minimum amount of development intervention.
Why Out Origin?
“We chose Out Origin as they are leaders in the Shopify platform space and they were willing to grow with us as a business. They have an entrepreneurial mindset and a transparent business style that we like working with.”
Challenges
Solutions
Customer acquisition objective
Moving from Magento, after spending too much time and focus on frequent bug fixes, My AlpStory switched to BigCommerce. My AlpStory now feels confident that BigCommerce is a platform that is continuously optimizing in response to client feedback. This challenge was faced and overcome by A/B testing every step of the process by the migration team at Out Origin.
Quick and cost effective global aspirations
My AlpStory’s page load times on BigCommerce are now 3-4 x faster than their previous website even though BigCommerce is a fully hosted Saas solution.
PCI Compliance
BigCommerce and Stripe take responsibility for PCI compliance which is far superior to the self accreditation that My AlpStory was doing previously.
Improved Backend Usability
Switching to BigCommerce has meant an overall improvement in the user interface, making the experience much more intuitive for staff and developers.
Unified Product Management
My AlpStory now uses Comestri PIM (integrated with Netsuite as their ERP) which was integrated and used as middleware for product enrichment.
Improved Information Architecture & Navigation
Out Origin custom-built enriched product data filters, meaning customers are able to shop by dietary preference or particular certifications. This ‘Shop Your Way’ function now intuitively guides the shopper to find the right products with ease through navigation and categories.
Improved Promotion Capabilities
Out Origin custom-built a brand new promotions App for My AlpStory. They now have the ability to run weekly deals site-wide as well as customer exclusive promotions. This has significantly improved the capabilities and front-end experience for the My AlpStory customer.
Save Store Credit Card Function
Since switching to BigCommerce, My AlpStory now has the ability to store credit card payment functionality.
Key Metrics
Ionbottles is focused on highlighting the importance of clean, energetic water and how vital it is to efficient body detoxing and maintaining optimal function of body systems.
40%
growth MOM
3-4%
conversion rate
3+
bottles purchased AOV
6%
increase in conversion rate
TOOLKIT
URL
https://myalpstory.com
Miscellaneous
• Popper
• Babel
Analytics
• Hotjar
• Google Analytics
• Facebook Pixel
• Cloudflare Browser Insights
Security
• Cloudflare Bot Management
Font scripts
• Google Font API
• Font Awesome
CDN
• Cloudflare
• Google Hosted Libraries
Tag managers
• Google Tag Manager
JavaScript libraries
• Lodash
• jQuery
• core-js
Personalisation
• Justuno
Retargeting
• Google Remarketing Tag
RUM
• Cloudflare Browser Insights
Payment processors
• Apple Pay
Video players
• YouTube
UI frameworks
• Bootstrap
Page builder
• Shogun
Ecommerce
• Cart Functionality
•
BigCommerce
Advertising
• Taboola
“Migrating to BigCommerce has been a game-changer for My AlpStory. It’s put an end to worrying about security patches, bug fixes and hosting costs – their core platform is solid, secure and scalable. It’s also proving to be impressively customisable. Our focus and investment are now going where they should be – into continually improving the experience for our customers.”